论文题目：外资企业员工文化智力对工作绩效的的影响研究 ——以西安市高新技术制造企业为例
摘要：随着经济全球化的发展以及“一带一路”战略的提出,世界各国与中国的贸易往来日趋频繁。外资企业数量不断增多,给地方经济注入了新的活力,推动了整个国家经济不断向前发展。但外资企业的增多,也自然会面临很多新的问题。其中,外资企业内部员工的跨文化冲突则是无法回避的问题之一。企业员工跨文化智力的强弱对员工的工作表现和业绩有着怎样的影响?本文以“丝路经济带”重要城市西安的外资企业作为研究对象,采用跨文化管理学者Ang提出的文化智力量表对5家高新技术制造企业共130名员工进行文化智力调查,并对其中10%的员工进行访谈。之后,运用SPSS23.0对员工的文化智力和工作绩效进行了相关性分析和回归分析。研究发现,文化智力的四个维度以及总体文化智力均对员工工作绩效产生重要影响;元认知文化智力和动机文化智力与工作绩效的关系较为显著。同时,员工的外语水平与文化智力的大小成显著正相关。基于研究结果,本文尝试性地提出了改善外资企业员工文化智力的建议,包括设计文化智力培训项目,改善员工绩效评价机制以及实施员工外派项目。期待本论文的研究一方面能够丰富文化智力在中国的研究与运用,为外资企业员工的文化智力对其工作绩效的影响提供实证依据;另一方面,本课题的研究也试图为地方外资企业的人力资源管理和今后的进一步发展提供一定的参考。
关键词：文化智力;外资企业员工;工作绩效
学科专业：外国语言学及应用语言学
ACKNOWLEDGEMENTS
ABSTRACT
摘要
CHAPTER I INTRODUCTION
1.1 Background of the Study
1.2 Significance of the Study
1.3 Organization of the Study
CHAPTER II LITERATURE REVIEW
2.1 Previous Studies on Cultural Intelligence
2.1.1 Definition and Dimensions of Cultural Intelligence
2.1.2 Measurement of Cultural Intelligence
2.1.3 The Influence of Cultural Intelligence on Business Practices
2.2 Previous Studies on Job Performance
2.2.1 Definition and Dimensions of Job Performance
2.2.2 Influencing Factors of Job Performance
2.2.3 The Measurement of Job Performance
2.3 Emerging Issues and the Need for Empirical Research
CHAPTER III THEORETICAL FRAMEWORK
3.1 Early & Ang’s Dimensions of Cultural Intelligence
3.2 Ang’s Cultural Intelligence Scale
3.3 Job Performance
3.3.1 Dimensions of Job Performance and Its Measurement
3.3.2 Influencing Factors of Job Performance
3.4 Theoretical Framework Used in Present Thesis
CHAPTER IV RESEARCH DESIGN
4.1 Research Hypothesis
4.2 Research Method
4.3 Research Questionnaire
4.4 Data Collection
4.5 Reliability Analysis of the Questionnaire
CHAPTER V RESULTS AND DISCUSSION
5.1 Descriptive Statistics of Respondents’ Demographic Data
5.1.1 Respondents’ Sex and Age
5.1.2 Respondents’ Education, Position and Language Proficiency
5.2 Descriptive Statistics of Employees’ Cultural Intelligence
5.3 Variance Analysis of the Relation Between Respondents’ Demographics andCultural Intelligence
5.4 Correlation Analysis of Cultural Intelligence and Job Performance
5.5 Regression Analysis of Cultural Intelligence and Job Performance
CHAPTER VI SUGGESTIONS FOR IMPROVING CULTURAL INTELLIGENCE
6.1 Designing Training Program
6.2 Improving Performance Evaluation System
6.3 Expatriation Program
CHAPTER VII CONCLUSION
7.1 Findings
7.2 Recommendations for Future Research
7.3 Limitations of the Study
WORKS CITED
Appendix 1
Appendix 2
Appendix 3