第一篇：外贸邮件跟踪流程
外贸跟踪邮件
询问客户对报价的看法 Dear xxx, Hope everything goes well with you! Have you kindly checked my offer? Hope they are workable for your market! It is a regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be mo
追问客户的评价，求回复 Dear xxx, How are you recently? Several days no news from you, have you got my enquiry for xxx? Fully understand that you are too busy to reply us. But we are still waiting for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards.
本着小强精神，保证客户收到报价，重发报价 Hello,xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes
利用报价的有效期给客户一点压力 Hello,xxx, Hope everything goes well!!! It is Bella. We are in receipt of your inquiry dated on xxx and quote you as follow:xxxxxx. Pls kindly check whether price is workable. Because price will be invalid on xxxx. Wish we will promote business. Best regards.
最后一次寻求客户对所询价产品的意见，附上产品目录表 Good day! My friend, Bella again. My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of Kington, pls kindly chk! If there is any item you are in need of, pls contact me! I’ll be more than pleasure to offer the information you want. Thanks... I am of service at any time! BR 待客户在目录表中发现适合他们市场的产品 Hello, my friends, Have u received and chked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, pls feel free to contact me. We are more than pleasure to offer u with more information you want. If u want to estimate the products show, yes, sample can be sent for your reference! We hope to establish good business relationship with you in the near future. BR
时不时问一下是否有新的询盘或订单 Dear xxx, I hope u are doing good. Have u got any orders? Pls keep me posted if yes, I will send you our updated price for your review. BR
对于较大的客户我们可以主动提出提供免费样品 Dear xxx, Free sample can be sent for your reference if you need. How’s your opinion? As our several communication, I hope that we can build a cooperation between us. Waiting for your reply. Best Wishes
最后的绝招 Dear xxx, I have sent you email many times before but have not received ant reply from you so I am guessing the emails have not reached you. Could you please drop me a short note if you receive this message and also pls tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have any interest. BR
新产品上市就是厉害的时候了哦 Dear xxx, Good morning! It is glad to inform u that we have lauched xxx, which with xxxx优势特点 such as perfect design, low noise, light weight....... Attached with xx and xx for your reference and pls have a try in your market if possible. BR
告知客户价目表的调整 Dear xxx, How are u? Long time no contact and hope everything goes well with u. Our products and quotation had updated. Would u pls chk our new quotation with new items in attachments? If have any questions, pls contact me freely. BR
看看可不可以转换订单吧 Hello,xxx, Now I am writing for keeping in touch with u for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your requests. By the way, how about your order(or business) with item xxx? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Bella.
客户过节，送祝福 Dear xxx, Happy xxx and we wish u, your family, company enjoy your holidays. As for xxx, if u need any info, pls contact me at any time. We will try our best to satisfy u. May god bless u and have a nice day.
给客户发送一封关心邮件，提醒客户注意休息，身体健康 Dear xxx, Good day! Happy the coming new Year! I know that you will be much busy than before. But pls remember to keep enough rest! As we all know, healthy is most important in your life. BR
如果我方过节的话 Dear xxx, Sorry for re-troubling u. Pls find my pervious email below. Could you kindly chk by return today. Because we will on holiday from xxx to xxx and my email access may be limited. Thank u in advance. BR
八种外贸跟踪邮件范文
巧妙锁定客户
1 ，报价后好几天没回复。可以询问是否收到，收到了对价格有什么看法 ? 对产品有什么 建议 ? Sample one:
Dear xx Sorry to trobule you. Several days no news from you have you got my enquiry for xxxx ? Fully understand that you are too busy to reply us.But we are still await for your comments.We need your feedback to go ahead. Thank you in advance.
Many thanks and best regards. xxx
2, sample 1 发出去后如果客户还没回复就这样跟进。因为报价单里面有对价格限制 有效期所以可以以此跟踪
Sample two:
Dear xxxx
Hope everything goes well ! We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx. Wish we will promote business.
Best regards. xxxxx 3, 如果碰到节假日也可以跟踪下。 sample 3
Dear XXXX Sorry for re-troubling you. pls find my pervious email below.Could you kindly check by return today ? Because we will on holiday from xx to xx and my email access may be limited. Thank you in advance. Bset regards. XXXX
4, 如果客户遇到客户国家节日也可以借此恭维一番。加深映像。
Sample 4
Dear xxxx Happy xxx and we wish you, your family, company enjoy your holidays. As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements. May god bless you and have a nice day. xxxxxx
5, 然后就是交货期，稍微的给他一点压力，催促他尽快下单。
Dear xxx Hope you everything goes well.
I sent you the quotation for xx in last email and the delivery time is xx days .could you pls kindly check and confirm the order soon. We need plent of time to arrange mass production and keep the shipment on time. Many thanks and best regards. xxxx 6, 时不时的问下是否有新的询盘或者订单
Sample 6 Dear xx
I hope you are doing good.
Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.
Best regards. xxxx
7, 新产品上市是你大展拳脚的时候了，用的好很厉害的哦。
Dear xxx Good morning ! It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx. Attached with xx and xx for your reference and pls have a try in your market if possible. Best regards. xxxx
8, 跟新报价单也可以说下。
Dearxxx How are you ? Long time no contact and hope everything goes weill with you. Our products and quotation had updated .Would u
pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely. Best regards. xxxx 继续跟踪客户的邮件如下： Hope you fine, my friend. It is regretable that I don’t receive any information from you. Could I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If anything we can do for you, it’s our pleasure. Hope to cooperate with you.
如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因) Sorry to trouble you again! Have you kindly checked my offer? Hope they are workable in your market! I would apprreciate any of your comments about our offer such as price, quality, sercive. Look forward to your comments. 之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的： Good day! My quotation maybe you have received and considerated. could you kindly give me comments at your convenience? If the chemical is not suitable, please give me detailed requirements, re-offer you asap. I am at your service!
但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在.我不会把客人 缠得太紧，约十来天给他一封邮件我通常这样回复的：
Dear ***,
Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again,if you have any other ideas. Please contact me freely. We will do much better, if you give us some suggestions. Waiting your reply.
第二篇：外贸邮件回复
要样品和问目标价格。
in order to quote you a consideable price,we have to know more detail about this product.if you do not mind,pls send me a sample and attached your anticipated price or target price
第三篇：外贸特别问候邮件
1. 圣诞问候
Subject: X’ mas greetings Dear Judy, Glad to hear that your company will be closed from Dec.22nd to 29th for X’mas holiday. Thanks for your support in the past year and I wish you ,your colleagues& your family of this optimal holiday! Best regards, Hellen 2，新年问候
Subject: new year greetings Dear judy, Please note that I will not be in office during Jan.1st to 3rd ,due to the NEW YEAR holiday. For any questions, please call my mobile or send me short message. Happy new year! Hope it brings your more success and happiness! Best regards. Hellen 3,春节问候
Subject: Chinese new year greetings Dear judy, Our office will be closed during the Chinese New Year holiday period from Feb.2nd to 9th .and we will resume work on 10th . Any pending cases will be disposed after Feb.10th. Wishing you all a happy new year !
第四篇：圣诞节外贸邮件
在圣诞和新年来临之际，祝福你平安、快乐、幸福!
Warm greetings and best wishes for Christmas and the New Year!
致以热烈的祝贺和良好的祝福，圣诞快乐，新年快乐。
Thinking of you and wishing you a beautiful Christmas season.
美丽的圣诞节之际，谨致我的思念与祝福。
It seems that Christmas time is here once again, and it is time again to bring in the New Year. We wish the merriest of Christmas to you and your loved ones, and we wish you happiness and prosperity in the year ahead.
圣诞节转眼又到，又该迎接新的一年了。我们向你及你的亲人们致以最美好的圣诞祝福，愿你在新的一年里事业兴旺，幸福美满!
May Christmas and the New Year be filled with happiness for you.
愿你圣诞和新年幸福无尽。
A Christmas greeting and good wishes to you who is thought about all the year through. Have a beautiful Christmas and a happy New Year.
始终思念你，捎来圣诞佳节最美好的祝福，祝圣诞吉祥，新年如意。
With all good wishes for a brilliant and happy Christmas season. Hope things are going all right with you.
在这辉煌快乐的圣诞佳节，献上一切美好的祝福!祝一切顺心如意!
Here is wishing you all a Merry Christmas and a New Year bright with joy and success.
祝圣诞快乐，新年充满幸福和成功。
A Merry Christmas and a wonderful New Year.
圣诞快乐，新年好!
Christmas comes but once a year. But when it comes it brings good cheer.
圣诞节一年只有一次，但每次来临都带来喜悦。
A cheery Christmas and the New Year hold lots of happiness for you!
给你特别的祝福，愿圣诞和新年带给你无边的幸福、如意。
May you have the best Christmas ever.
愿你度过最美好的圣诞节! Much joy to you in the up coming year.
May the warmest wishes, happy thoughts and friendly greetings come at Christmas and stay with you all the year through.
让温馨的祝愿、幸福的思念和友好的祝福，在圣诞佳节来到你身边，伴你左右。
A Christmas greeting to cheer you from your daughters.
愿女儿的圣诞祝福带给你快乐。
At Christmas and always, may peace and love fill your heart, beauty fill your world, and contentment and joy fill your days.
圣诞的祝福，平日的希冀，愿你心境祥和、充满爱意，愿你的世界全是美满，愿你一切称心如意，快乐无比。
May the joy of Christmas be with you throughout the year.
愿圣诞的快乐一年四季常在。
Wishing you a sparkling Christmas and bright happy New Year! May the season bring much pleasure to you.
愿你的圣诞光彩夺目，愿你的新年灿烂辉煌!佳节快乐!
Wishing you all the blessings of a beautiful Christmas season.
愿你拥有圣诞节所有美好的祝福。
Wishing you all the happiness of the holiday season.
祝节日幸福如意。
Hope all your Christmas dreams come true!
愿你所有的圣诞梦想都成真!
Hope you enjoy the happiness of Christmas and all the trimmings.
祝你享尽圣诞佳节的快乐和圣诞的礼品。
Warm hearted wishes for an old fashioned Christmas and a happy New Year filled with all your favorite things.
传统佳节之际，献上圣诞的殷殷祝福，祝新年万事如意!
I wish you a gay and merry Christmas. All affection and best wishes to you and yours. 以我所有的爱心与真诚祝你及全家圣诞快乐。
In the season of joy I present my sincere wishes and kind thoughts. May the kind of Christmas outshine all the rest.
在这欢乐的时节给你我最真的祝福和亲切的思念，愿你今年的圣诞比往年更璀璨。
May the Christmas be a time of laughter and real enjoyment for you. Best wishes.
愿圣诞不仅是你欢笑的时刻，更是你欣喜的日子。祝福你。
May the glow of Christmas candle fill your heart with peace and pleasure and make your New Year bright. Have a love filled Christmas and New Year!
愿圣诞的烛光带给你祥和与喜悦，祝你的圣诞和新年充满爱。
May the bright and festive glow of Christmas candle warm the days all the year through. Hoping you will have a wonderful time enjoying Christmas Day and wishing you a New Year that is happy in every way.
愿明亮喜庆的圣诞烛光温暖一年中的每个日日夜夜，祝你欢欢喜喜度圣诞，高高兴兴过新年!
Christmas time is here. I hope you have a wonderful New Year. May every day hold happy hours for you.
圣诞来临，祝新年快乐，愿你时时刻刻幸福欢乐!
May your Christmas be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.
愿你的圣诞充满温馨，祥和，与亲人团聚的快乐，祝圣诞乐陶陶，新年乐无限。
Warm greetings and best wishes for happiness and good luck in the coming year.
衷心祝福来年快乐、幸运!
Christmas should be a time of banked-up fines, the scent of flowers and wine, good talk, good memories and loyalties renewed. But if all else is lacking - love will do.
圣诞是这样美好的时光：炉火熊熊，花儿芬芳，醇酒飘香，殷殷祝福，美好回忆，恩爱日新。即便没有一切，只要有爱便足矣。
May the beauty and joy of Christmas remain with you throughout the new year!
愿圣诞美景与欢乐常伴随你!
Christmas greetings and best wishes!
致圣诞贺忱与最美好的祝福!
Wishing you every happiness when Christmas is near, and expressing appreciation for your cares and concerns during the year.
圣诞即将来临，祝你快乐幸福，对你一年来的关心和照顾表示衷心的感谢。
Thinking of you at Christmas with a wish that is warm and sincere. Have a wonderful Christmas and joyous New Year!
以真挚热诚的祝福，在圣诞之际思念你。祝圣诞快乐，新年快乐!
Forget, forgive, for who may say that Christmas day may ever come to host or guest again. Touch hands!
愿知道圣诞节会不断来临的人们，忘却和宽恕以往的一切不快，让我们携手共进吧!
A wish for a truly merry Christmas and may the joy of Christmas linger in your heart all the year!
圣诞快乐!愿圣诞的喜悦整年萦绕你心间。
Wishing you a blessed Christmas and a New Year filled with happy surprises.
祝圣诞平安，新年中有意想不到的收获!
With the old wish that is ever new, may the greeting do its share toward making your Christmas a pleasant one.
老的祝福，却又常新，原此祝福，使你的圣诞更加愉快圆满。
Numerous loving wishes for my wife who will always be my valuable Christmas gift and everything to me.
无尽的爱恋与祝福，献给我的爱妻，你永远是我珍贵的圣诞礼物和我的一切!
Christmas is the most human and kindly of season, as the month of June with sunshine and the balmy breath of roses.
圣诞最有人情味，充满仁爱的时节，它如同阳光明媚、玫瑰吐露芬芳的六月。
Wishing you a Christmas of happy time and a New Year of happy days.
愿圣诞是你快乐的时节，愿新年是你幸福的日子。外贸客户圣诞祝福的邮件范例： Christmas Best Wishes to Customers Dear xxx
The holiday season offers us a special opportunity to extend our personal thanks to our friends， and our very best wishes for the future.
And so it is that we now gather together and wish to you a very Merry Christmas and a Happy New Year. We con -sider you a good friend and extend our wishes for good health and good cheer.
It is people like you who make being in business such a pleasure all year long. Our business is a source of pride to us， and with customers like you， we find going to work each day a rewarding experience.
We tip our glasses to you. Thanks again for a wonderful year. Yours sincerely, ×××× ×××× China
2.给未成交客户， Dear XX, Merry Christmas and happy New Year! The Christmas and New Year holiday is coming near once again. We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your family a Merry Christmas and a prosperous New Year. May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness. It’s my honor to contact with you before, and my duty is to give you our best products and excellent service.Hope the next year is a prosperous and harvest year for both of us! Last but not least, once you have any inquiry about ****(products)in the following days, hope you could feel free to contact with us, which is much appreciated. Yours sincerely
3.给已成交客户，My dearest, Happy Christmas and new year!!! Many thanks for your contiguous supports in the past years, we wish both business snowballing in the coming years. May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness. Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated.
第五篇：外贸业务全套英文邮件范文
1. 向顾客推销商品
Dear Sir: May 1, 2011
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.
Yours faithfully
2. 提出询价
Dear Sir: Jun.1, 2011
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..
Truly
3. 迅速提供报价
Dear Sir: June 4, 2011 Thank you for your inquiry of June the 1st concerning the DeerMountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
4. 如何讨价还价
Dear Sir: June 8, 2011
We have received your price lists and have studied it carefully.However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
Yours truly
5-1 同意进口商的还价
Dear Sirs: June 12, 2011
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.
Sincerely
5-2 拒绝进口商的还价
Dear Sirs: June 12, 2011
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.
Truly
6. 正式提出订单
Dear Sir: June 15, 2011
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.
Truly
7. 确认订单
Dear Sir: June 20, 2011
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.
Sincerely 8. 请求开立信用证
Gentlemen: June 18, 2011
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor.This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.
Sincerely
9. 通知已开立信用证
Dear Sir: June 24, 2011
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.
Sincerely
10. 请求信用证延期
Dear Sir： Sep. 1, 2011
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.
Sincerely
11. 同意更改信用证
Gentlemen: Sept. 5, 2011
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.Please keep us abreast of any new development.
Sincerely